Do I need regular service?
We offer housekeepers 40+ hours per week to occasion­al service. Because the vast majority of our clients have so little time for themselves, most need service weekly or bi-weekly, regardless of the size of their home.

How much service do I need?
The initial service we recommend will be based on our 20 years of experience, and the conversation with you. A more accurate estimate of length and frequency will come from your regular housekeeper once they become acclimated with your home. The nice thing about the ser­vice is that we are very flexible and can adjust based on changing needs. Just call the office to book extra time for the oven, mini-blinds, party help, etc.

Will I get the same housekeeper each time?
If you use the service at least bi-weekly our goal is to continue to send you the same housekeeper. However, should a change occur due to your housekeeper needing personal time off, you will be notified by the office, and a substitute is guaranteed. Because turnover does happen, our most satisfied clients have found that the right housekeeper is much more important than the day. We will always suggest a "senior housekeeper" vs. a "Friday".

How can I get the most for my money?
Use a priority list! Every client's needs are different. We have found that 10 minutes of effort preparing a standard list (of which you then make several copies) saves time and disappointments later on. We want the housekeepers to clean what you want. Making a list gives your house­keeper a job description of your personal needs and priorities, merely leave a short note if priorities change

Are there any limitations?
Not really, YOU make the list! The housekeepers will do anything that they are physically capable of doing within the time that you have scheduled. The few exceptions: they are not professionals at hardwood floors, carpet cleaning, and child care. We also want to avoid climbing ladders and moving heavy objects. Additionally, some housekeepers are better than others at certain projects or events. Initially we will try to match you to the right housekeeper based on your current needs, if things change, simply call the office!

Who provides supplies and equipment?
Normally, the homeowner provides supplies and equipment. This helps keep cost down, and most homes have particular needs. If you do need the housekeeper to provide supplies and/or equipment, let us know and we will work it out.

What should I do if there is a problem with the service?
You will find a person, not an answering machine, in the office Monday through Friday. While we always do our best to match you to the right housekeeper the first time, no two client's have identical needs. We will follow up anytime there is a new housekeeper in your home. Please help us remain a consistently good referral agency by letting us know if you encounter a problem with your service. Customer service is our #1 priority and all services are guaranteed.

Who should I notify if I need to postpone or reschedule my service?
Please contact the office at least Two Business Days prior to your service. For most housekeepers, this is their only source of income. Without two business days notice from you, we cannot reschedule them with another client. They, therefore, have no income for that time. If you are unable to give two business days notice, there will be a $25.00 service charge.

How do I pay for the service?
For your convenience, you have the choice of paying by check or cash the day of service. We also have a 'month in advance' prepay arrangement with some clients; call our office for details.

Am I protected?
Our theft protection policy protects you up to $3000 upon conviction. Criminal backgrounds and refer­ences are checked on all housekeepers prior to our referral to you. If there are any problems, please notify the office immediately. As Independent Contractors, the housekeepers are responsible for any damage due to their actions.

Pets/Animals?
As a friendly reminder, please ensure that all pets are secured so neither your housekeeper, nor your pet run away! Certainly, the Housekeeper will use the utmost care in protecting your pet's safety while in your home; however neither the Housekeeper, nor the Agency, can be responsible for unsecured pets.

What about taxes?
As You Like It is not the employer of the domestic worker referred to you. If you spend more than $1,000 per quarter for individuals performing domestic services, the domestic worker may be your employee or may be an independent contractor depending on the relationship you have with him or her. For additional information call the office or contact your local employment development department and the Internal Revenue Service.

Free Service
As You Like It rewards current clients who refer others to our service. Once your 'referral' has used our service twice within a 4 week period, contact us for a FREE credit certificate. It doesn't get any simpler than that!

Gift Certificates
With today's busy life styles, As You Like It Housekeeping Gift Certificates offer a welcome and unique gift for friends, relatives or business associates. Call your local office and give that special someone a wonderful treat for any Holiday occasion or to just say "Thank You!"